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Video & audio answers

Hear it in their own words.

Add a Video & audio question and people record an answer on their camera or microphone, watch it back, and send it.

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Included on every plan, Free too

forms.yourbrand.com/customer-feedback

1 →

Overall, how would you rate your visit?

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A live customer feedback form. Try it; nothing is saved.

What you get

  • Video, audio or both

    Choose what people can record, and a maximum length from 10 seconds to 5 minutes.

  • Review before sending

    Respondents watch or listen back and can record again.

  • Upload instead

    People without a camera or microphone can upload a file.

  • Works in embeds

    The frame is allowed to ask for the camera and microphone.

  • Transcripts

    Turn a recording into text you can read, search and quote. (Pro)

  • Google Drive

    Copy every recording into the form’s Drive folder.

Set it up in three steps

  1. 1

    Add a Video & audio question and choose Video or audio, Video, or Audio.

  2. 2

    Set the maximum length and whether people can upload a file instead.

  3. 3

    Publish. Play recordings in Results, and transcribe them on Pro.

Free to start

Every plan includes this, Free too. 3 active forms and 100 responses a month, no card needed.

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When a recording beats a text box

  • Testimonials: a customer saying it in their own voice is worth ten written quotes.
  • Job applications: a one-minute introduction shows what a CV can’t.
  • Bug reports: a recording of the problem saves three rounds of questions.
  • Research: people say more when they talk than when they type.

Templates to start from

All 48 templates

FAQ

Video & audio answers, answered

Do respondents need an app?

No. Recording happens in the browser. It asks for camera or microphone access when people start.

How long can answers be?

From 10 seconds up to 5 minutes, as you choose. Video files can be up to 100 MB and audio up to 25 MB.

Can I get a transcript?

Yes, on Pro. Open a response with a recording and select Transcript. Recordings up to 25 MB can be transcribed.

Is it free?

Recording is on every plan, Free included. Transcripts are part of FormsAI Pro.

More features

Try video & audio answers free.

Every plan includes it. Make your first form in minutes, no card needed.

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