Customer support
Support forms that open tickets.
A Zendesk ticket or an Intercom conversation for every request, so nothing waits in an inbox.
FAQ
Customer support, answered
Can a form create a Zendesk ticket?
Yes. Add Zendesk's create ticket action to the form, map the subject and description to answers, and every completed response opens a ticket.
Can people attach screenshots?
Yes. Add a File upload question. The file stays in FormsAI, and the link to the response, which you can put in the ticket, opens it for your team.
Do I still need a helpdesk widget?
Not for structured requests. A form asks the right questions in order, with logic, so the ticket arrives with everything your team needs.
Try it with your own tools.
Build a form free, then connect it to the apps your team already uses.
Start free